Ochsner Chooses DeepScribe Ambient AI for Specialty-Specific Workflows

July 30, 2024
Health system says customization studio, Epic integration, specialty-specific workflows accommodate physician preferences while aligning with Ochsner-specific requirements

New Orleans-based Ochsner Health is planning an enterprise-wide roll-out of an ambient AI clinical documentation solution from San Francisco-based DeepScribe. 

As Healthcare Innovation noted earlier this month, the latest phase of electronic health record optimization occupying chief medical information officers these days is the deployment of ambient assistants for clinicians, with the vendors in this space announcing new health system partnerships on a regular basis. Among the July partnership announcements were vendor Nabla working with Illinois-based Carle Health and Abridge unveiling a deal with the University of Vermont Health Network.

Ochsner has 4,700 employed and affiliated physicians, as well as 46 hospitals and more than 370 health and urgent care centers. DeepScribe has raised $60 million to expand its ambient intelligence platform and bring the technology to more healthcare organizations.

DeepScribe says its solution is ideal for large healthcare organizations like Ochsner. Its Large Language Model (LLM) – HealAI – is trained to understand the needs and workflows of each medical specialty. Clinicians can also choose from more than 50 options to personalize their notes.

"Our physicians can focus entirely on the patient, knowing that documentation is being completed seamlessly in the background," said Jason Hill, M.D., Innovation Officer at Ochsner Health, in a statement. "DeepScribe's Customization Studio and deep Epic integration have allowed us to deploy ambient AI with specialty-specific workflows that accommodate physician preferences while aligning with Ochsner-specific requirements. The result is consistently high-quality notes and high clinician adoption.”

Ochsner and DeepScribe pointed to a 75% clinician adoption rate during the initial launch – and ongoing time savings.

In a statement, Terrance Wickman, M.D., an Ochsner Health nephrologist, noted that he used to spend “at least two to three hours a day preparing for visits and then going back and editing notes based on patient conversations. Now, I have been able to streamline that into three to four minutes per note. So documentation takes me about a quarter of the time."

DeepScribe also recently announced a partnership with Texas Oncology. 

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