In a press release on October 16, the Dallas-based healthcare technology and services company, IKS Health, announced the launch of its new agentic AI (artificial intelligence) platform built on Google Cloud technologies, including the Gemini family of models.
According to the news release, the platform is a generative AI-based, multi-agent system that can detect when prior authorization is required, leveraging deep domain expertise and proprietary human-in-the-loop technology to ensure accuracy, speed, scalability, and compliance.
“By using Google Cloud’s agentic AI infrastructure, we are creating a connected care platform that eliminates point solution friction to drive faster and better outcomes across the patient journey,” said Sachin K. Gupta, founder and global CEO of IKS Health, in a statement.
In a round table discussion last week with Google Cloud’s Aashima Gupta and other leaders in the industry, Sachin Gupta said that the company created the care enablement platform that delegates all of these chore tasks from the providers' continuum, so that they can focus on the core of patient care. “The clinical documentation piece, the medical coding piece, and then the prior authorization piece--these are the three that typically tend to cause maximum friction for the providers within the care journey and create friction for the patients as well.”
