VA Launches Offline Mobile App to Enhance Rural Veteran Care

Currently deployed across six facilities, the app has improved the speed and ease of accessing vital health records
Oct. 29, 2025

Key Highlights

  • The VA's new mobile app enables offline access to critical patient information for rural and remote veteran care.
  • It reduces reliance on laptops, hotspots, VPNs, and Citrix, allowing direct access at the point of care.
  • The app is used across all six facilities with the Federal Electronic Health Record system, enhancing operational efficiency.
  • Between August and September, 97 percent of transactions were completed in less than two seconds, demonstrating high performance.
  • This innovation aims to improve healthcare delivery for veterans in underserved areas by providing faster, more reliable access to health records.

Last week, the U.S. Department of Veterans Affairs (VA) announced that it has launched a new offline-capable mobile app, leveraging Oracle Health’s Community Care technology that empowers Home-Based Primary Care (HBPC) teams to reach veterans in rural and remote areas, even where connectivity is limited.

Alan Greilsamer stated in a VA news release that the app allows HBPC staff to access critical patient information, including documentation, orders, medications, labs, and histories, in an offline, read-only mode.

Previously, staff had to log in to laptops, connect to hotspots, access virtual private networks, and launch Citrix to reach patient records. Now, they can open a patient chart directly at the point of care, saving time and minimizing disruptions. 

The app is currently used across all six facilities that are live with the Federal Electronic Health Record. From August 22 to mid-September, 97 percent of the nearly 1,400 transactions—such as opening a patient chart, submitting a lab order, or saving a note—were completed in less than two seconds.

About the Author

Pietje Kobus

Pietje Kobus

Pietje Kobus has an international background and experience in content management and editing. She studied journalism in the Netherlands and Communications and Creative Nonfiction in the U.S. Pietje joined Healthcare Innovation in January 2024.

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