Third-Party Vendor Causes Breach for VA Health

Dec. 29, 2014
The Department of Veterans Affairs' (VA) disastrous year is ending on an appropriately sour note as the agency revealed a data breach that affected more than 7,000 patients.
The Department of Veterans Affairs' (VA) disastrous year is ending on an appropriately sour note as the agency revealed a data breach that affected more than 7,000 patients.
The agency learned of the breach in November, according to Gov Info Security. It was revealed that an unnamed third-party home telehealth vendor for the VA had a security flaw that exposed the data of more than 7,000 patients. The information exposed in the breach may have included name, address, date of birth, phone number and VA patient identification number, according to FederalNewsRadio.com
"An investigation was immediately initiated and security scans were conducted by VA, which confirmed the concern," a VA spokesperson said in a statement. "The contracted vendor has assured VA that only vendor staff and VA staff had accessed this information. The security flaw in the vendor database was immediately corrected and VA continues to closely monitor the application."
The telehealth vendor was not named by the VA. The telehealth program is popular for the VA. In 2014 alone, the agency serviced more than 700,000 veterans with more than two million telehealth visits
It has been a rough year for the VA, with the scheduling system scandal, which led to long delays for veterans waiting to get serviced, causing a shakeup at the top of the agency. Congress passed a bill that would help the VA solve these delay problems. 

Sponsored Recommendations

Harnessing the True Power of Cultural, Clinical and Operational Data

Optimize healthcare performance by combining clinical, operational, and cultural insights. A deeper understanding of team factors improves care and resource management.

How Digital Co-Pilots for patients help navigate care journeys to lower costs, increase profits, and improve patient outcomes

Discover how digital care journey platforms act as 'co-pilots' for patients, improving outcomes and reducing costs, while boosting profitability and patient satisfaction in this...

5 Strategies to Enhance Population Health with the ACG System

Explore five key ACG System features designed to amplify your population health program. Learn how to apply insights for targeted, effective care, improve overall health outcomes...

A 4-step plan for denial prevention

Denial prevention is a top priority in today’s revenue cycle. It’s also one area where most organizations fall behind. The good news? The technology and tactics to prevent denials...