Geisinger to Implement E-System to Clarify Benefit Coverage

Jan. 13, 2010

ATLANTA, Jan. 12, 2010-Geisinger Health System, one of the nation’s largest integrated healthcare delivery systems, is implementing RelayHealth’s RevRunner® eligibility solution to improve patients’ understanding of their health insurance coverage.
 “During these difficult economic times, it is critical that we help patients understand their health plan’s coverage and their own financial obligations,” said Barbara Tapscott, vice president of Revenue Cycle, Geisinger Health System. “By using RelayHealth’s RevRunner to verify their insurance eligibility both before and during their hospital stays, we can provide patients with an accurate picture of the fees that they must cover.”
Geisinger chose RelayHealth’s RevRunner financial clearance services because it automatically uses multiple means to verify the most current and complete data on a patient’s coverage, copayments, coinsurance and deductibles.  RevRunner will help improve Geisinger’s verification process by providing unlimited eligibility checks from the scheduling of services through discharge and final billing to verify payor and patient financial responsibilities.  Lower administrative costs and improved cash flow are expected as a result.
RevRunner gives outlying Geisinger practice sites that are not connected online with its central business office a quick and reliable way of verifying insurance eligibility as often as necessary.
Cited in two Presidential speeches on healthcare reform, Geisinger Health System has a reputation as one of the nation’s highest quality and most cost efficient healthcare organizations. Geisinger is also recognized as a national leader in the implementation of health information technology.