Improving Quality Within the Safety Net

June 17, 2013
Caregivers to under-served patient populations have HRSA at their backs, report directors of the federal department focused on those caring for one in five under-served patients in the U.S.

About one in five Americans live in a rural area that lacks healthcare services and infrastructure. Bringing quality healthcare and supporting the caregivers who serve those patient populations is the focus for the Department of Health and Human Services' Office of Health Information Technology & Quality, Department of Health Resources and Services Administration, otherwise known as HRSA. The agency touches about 21 million Americans—or about 7.5 percent of the population, says HRSA Deputy Director Martin Rice, RN, MS. In an educational session February 21 at HIMSS in Las Vegas, he asked, "If we don't include these populations, how can we have an integrated system?"

Health information technology adoption is essential to these goals—and critical in delivering care and improving quality and outcomes. And thanks to HRSA's focus and support, there is good news to report.

According to HRSA Director Yael Harris, Ph.D., MHS, the organizations they serve and support are making good progress and aggressively adopting electronic health records (EHR). Two in three community health centers are using an EHR. Forty-four percent use EHRs for behavioral health and 50 percent for electronic dental records. Not only that, more than 90 percent of them plan to apply for meaningful use funds. Not unlike their colleagues in larger hospitals and integrated delivery systems, staff training, system costs and vendor issues are their top challenges.

Sponsored Recommendations

How Digital Co-Pilots for patients help navigate care journeys to lower costs, increase profits, and improve patient outcomes

Discover how digital care journey platforms act as 'co-pilots' for patients, improving outcomes and reducing costs, while boosting profitability and patient satisfaction in this...

5 Strategies to Enhance Population Health with the ACG System

Explore five key ACG System features designed to amplify your population health program. Learn how to apply insights for targeted, effective care, improve overall health outcomes...

A 4-step plan for denial prevention

Denial prevention is a top priority in today’s revenue cycle. It’s also one area where most organizations fall behind. The good news? The technology and tactics to prevent denials...

Healthcare Industry Predictions 2024 and Beyond

The next five years are all about mastering generative AI — is the healthcare industry ready?