Life in the healthcare/banking world

I was on the way home from a doctor's visit and I drove past at least five banks. Having just experienced the typical paper shuffle and misplaced medical records during my doctor's visit, I had to wonder; What would it be like to have a bank do business the same way we do in healthcare? I mean really think about the ramifications. You would always have to go to the same branch because they would be the only one with your file. You would hope they did not misplace your file when you needed their services. You would have to wait in line or make an appointment to view your file and the banker would have to spend time analyzing your account for errors and fees. So I have to ask; why as consumers do we have such low expectations when it comes to access and documentation of our health information?