In North America and Western Europe, large companies will play an increasing role in VoIP adoption, according to a recent study from New York-based ABI Research.
Hosted services will also be used on a more regular basis, becoming a stronger engine for enterprise VoIP growth in the future, ABI says. Hosted services will interest larger organizations and will be offered by a greater number of service providers, the company says.
Their recent study, "The Evolution of Enterprise VoIP: Shifting Trends for PBX, IP Phones, VoW, and Hosted Services" quantifies the impact of Internet Protocol private branch exchanges (IP-PBX), hosted solutions, and Internet Protocol (IP) telephones on the enterprise and carrier markets.
