According to a new report released by Orem, Utah-based KLAS, thirty-eight percent of hospitals interviewed plan to replace their patient accounting or revenue cycle management system, and fifty-five percent of respondents stated that their core CIS vendor has a high impact on their accounting solution decision.
In this perception study, KLAS investigates hospital RCM and the ability of software solutions to keep up with healthcare provider needs. The report addresses perceptions in the marketplace rather than actual performance scores and contains opinions from more than 170 healthcare participants.