Franciscan Health System, TeleHealth Services Partner on Interactive Patient Education Technology

TeleHealth Services, the Raleigh, N.C.-based provider of healthcare-grade televisions and interactive patient education solutions, announced an extended partnership with the Franciscan Health System, which has chosen TeleHealth as its interactive patient education and entertainment partner for the new hospital in Enumclaw, Wash.

St. Elizabeth Hospital opened Feb. 2, 2011, replacing the aging Enumclaw Regional Hospital. Leaders at the Franciscan facility sought a solutions provider that could deliver the latest in technology for practical patient care and incorporate their faith-based approach.

The TeleHealth TIGR system’s reporting features will aid the critical-access facility in its goal of achieving a paperless environment. After reviewing effective integrations of the TIGR interactive system at Franciscan’s hospital in nearby Gig Harbor, WA, representatives of the Enumclaw facility selected TeleHealth to deliver health-promotion, patient-safety and disease-prevention information in the patient-care setting.

TeleHealth will provide a 4-channel TIGR system, which will bring on-demand patient education to the patient bedside and allow staff access to the system from any PC in the facility. As the nation’s leading interactive patient education solution, TIGR enables hospitals to improve the patient experience while increasing the value, quality and service of healthcare delivery. Additionally, the TIGR system will act as a patient satisfaction technology, surveying patients and reporting the results immediately to the proper personnel. Complemented by automated documentation capabilities and comprehension testing, TIGR simplifies education delivery and service recovery. These features will aid in driving Franciscan’s patient-centric strategy.