The Orem, Utah-based KLAS consulting firm today released its annual rankings of the best-performing healthcare IT vendors based on more than 17,000 interviews conducted yearly with healthcare providers.
KLAS 2010 Top 20 Best in KLAS Awards: Software & Professional Services report measure a vendor's performance in areas of product quality, implementation, and service and support. The top-rated companies in key market categories earned the 2010 Best in KLAS distinction, signifying their leadership in meeting customer expectations. The award is reserved for companies in the largest and most impactful market segments.
2010 Overall Rank | Vendor | Overall Score |
1 | Epic | 86.7 |
2 | CareFusion | 86.5 |
3 | 3M | 82.4 |
4 | Philips | 79.2 |
5 | Picis | 78.9 |
6 | Sunquest | 77.7 |
7 | McKesson | 75.7 |
8 | Merge Healthcare | 75.3 |
9 | Cerner | 74.8 |
10 | QuadraMed | 74.7 |
11 | Siemens | 74.4 |
12 | GE Healthcare | 73.8 |
13 | Sage | 73.1 |
14 | Allscripts (Eclipsys) | 72.6 |
15 | MEDITECH | 72.5 |
16 | Agfa HealthCare | 69.0 |