Healthcare providers want to transition to electronic claim settlements, according to a survey conducted by Payformance Corporation (Jacksonville, Fla.), a provider of electronic funds transfer (EFT) and electronic remittance advice (ERA) services.
The survey suggests that payers and providers should focus on the following factors:
· Payers - elevate the priority of transitioning to electronic claim settlement and put solutions in place to deliver EFT and ERA to all providers desiring electronic settlement.
· Providers - encourage all of their payers to offer EFT and ERA services, and leverage inbound 835 ERA transactions to auto-post to their practice management systems, and avoid manual re-keying of remittance data.
