Arkansas BCBS Streamlines Claims Processing

Arkansas Blue Cross and Blue Shield (Little Rock) has implemented Atlanta-based SunGard’s iWorks BPM solution to help it gain greater transparency and efficiency throughout its claims management process.

SunGard’s iWorks BPM is a business process and electronic content management solution to streamline, standardize and centralize information, and manage high-volume workflows for claims, enrollments and other business processes.

Using iWorks BPM, Arkansas Blue Cross has achieved a common claims desktop tool integrated with multiple systems that helps it monitor business activity and performance and provide added flexibility for employees, says the company.