KLAS: Vendors Failing to Meet Providers' Economic Needs

June 24, 2011
The gap between what providers need and what IT vendors are offering to deal with a troubled economy is wide, according to data from a new KLAS
The gap between what providers need and what IT vendors are offering to deal with a troubled economy is wide, according to data from a new KLAS (Orem, Utah) report.

Providers are looking for creative solutions to keep projects moving in spite of tight budgets; however, those solutions are virtually non-existent, says the report, which includes feedback from dozens of CIOs and other healthcare executives on a range of economic issues.

The report, entitled Executive Reaction to the Stimulus Package, also examines the shift in IT project timelines that is occurring as a result of ARRA. It states that 28 percent of providers have accelerated or changed the direction of their IT plans since the announcement of the stimulus package, with 43 percent ready to move but watching cautiously.

While Microsoft, Epic and GE received the highest ratings from providers for trying to support customers with creative solutions, no healthcare technology vendors received overwhelming praise for their efforts to help customers deal with the challenging economy, says KLAS. Earning the lowest scores were Agfa, Kronos and Meditech.

To purchase the report, healthcare providers and vendors can visit www.KLASresearch.com.

Sponsored Recommendations

How Digital Co-Pilots for patients help navigate care journeys to lower costs, increase profits, and improve patient outcomes

Discover how digital care journey platforms act as 'co-pilots' for patients, improving outcomes and reducing costs, while boosting profitability and patient satisfaction in this...

5 Strategies to Enhance Population Health with the ACG System

Explore five key ACG System features designed to amplify your population health program. Learn how to apply insights for targeted, effective care, improve overall health outcomes...

A 4-step plan for denial prevention

Denial prevention is a top priority in today’s revenue cycle. It’s also one area where most organizations fall behind. The good news? The technology and tactics to prevent denials...

Healthcare Industry Predictions 2024 and Beyond

The next five years are all about mastering generative AI — is the healthcare industry ready?