Microsoft Corp. (Redmond, Wash.) and UNI/CARE Systems (Sarasota, Fla.) announced they will work together to enhance coordinated care and information sharing in health and human services by pairing UNI/CARE’s Pro-Filer 2011 electronic health record (EHR) with Microsoft Dynamics CRM 2011.
Pro-Filer 2011 is an ONC-Authorized Testing and Certification Bodies fully certified EHR for public and behavioral health, utilized across approximately 500 agencies in 42 states. With Microsoft Dynamics CRM 2011, the combined technology platform will break down silos across agencies, departments and programs, such as behavioral health, public health, child and family services, primary care, and corrections and rehabilitation, to facilitate collaboration, coordinate services, help improve quality and outcomes, and enhance efficiencies.
Such agencies currently have little connection with one another, and as a result high-risk predictors that come to the attention of one program may not be shared with another, meaning crises can occur that may have been averted, state and local governments potentially fail to maximize federal revenue streams, costs to deliver service continue to increase, and clients could fail to receive the appropriate quality of care.