Salesforce, the Customer Success Platform and CRM company, announced the general availability of Salesforce Health Cloud, a patient relationship management solution that enables providers to deliver higher-quality care and engage their patients in entirely new ways.
In a world where everything and everyone is connected, patients are demanding new ways to communicate with their caregivers through mobile and social channels. In addition, new regulations, such as the Affordable Care Act, give patients more options in choosing a provider. At the same time, innovative technologies — such as fitness trackers and connected medical devices — are empowering people to take healthcare into their own hands. Providers who want to thrive in this new era need to move from patient records to patient relationships, integrating their existing EHRs with cloud-based systems designed for personalized engagement with patients.
- EHR integration: Apigee, Catalyze, Jitterbit, MuleSoft and Redox offer services to integrate Health Cloud with leading EHRs, ensuring patient information can be managed and viewed within the Health Cloud console.
- Health education: Healthwise provides health education and resources so the care team can deliver tailored health information to help people understand, manage and improve their health.
- Implementation services: Accenture, Deloitte Digital, PwC, Persistent Systems and Silverline deliver professional services for implementation and customization of Health Cloud.
- Patient feedback: GetFeedback provides integrated, mobile-ready surveys and forms that empower healthcare organizations to quickly and effectively collect patient feedback.
- Secure messaging: TigerText adds secure text messaging capabilities to Health Cloud, allowing care teams to communicate together in a HIPAA-compliant way.
Pricing and Availability
Salesforce Health Cloud is generally available today starting at $150 per user, per month.
