Jefferson Health Partnership Seeks to Address Health Disparities Across Philadelphia’s ZIP Codes

Feb. 7, 2020
CityLife Health's goal is to turn walk-in visits into opportunities to assess social determinants, behavioral health and gaps in care

Philadelphia’s Jefferson Health has entered into a clinical affiliation agreement with a Nashville-based startup called CityLife Health that says it is building a scalable platform to address access, quality and cost for Medicaid populations in low-income, urban communities.

Launched in 2018, CityLife says it partners with Medicaid managed care organizations and local health systems to engage members, align providers, close gaps-in-care, assess social determinants of health and behavioral health, while improving access to care.

 CityLife says it meets Medicaid recipients where they are, in their community, when they want care, unscheduled and often after hours or on weekends. The company adds that the key to its approach is turning a walk-in visit into an opportunity to assess social determinants of health, behavioral health, and importantly address quality gaps in care. The company says that its technology partners, combined with its proprietary data platform, provide a longitudinal view of Medicaid recipients in low-income, urban communities.

CityLife Health first opened clinics in North and West Philadelphia and plans to open a clinic in Northeast Philadelphia on the campus of Jefferson Frankford Hospital in the first quarter of 2020. The company's clinics serve members of Health Partners Plans, Keystone First and Aetna Better Health in the Philadelphia region. CityLife recently expanded to New Jersey with the opening of a clinic in the Central Ward of Newark in August of 2019.

The strategic partnership aligns with Jefferson's mission and vision, including its participation in the Medicaid Transformation Project, said Katherine Behan, M.D., the health system's senior vice president and chief population health officer, in a prepared statement. "Importantly, this initiative focuses on addressing health disparities across ZIP codes within the Philadelphia region. We can't effectively address those disparities in the emergency department or without community-based care resources designed to meet the consumer's needs. We look forward to further collaboration with CityLife Health's platform as Jefferson adds to its portfolio of care delivery and population health resources."

Jefferson has grown in recent years to include 14 hospitals and more than 40 outpatient and urgent care locations.

Sponsored Recommendations

How Digital Co-Pilots for patients help navigate care journeys to lower costs, increase profits, and improve patient outcomes

Discover how digital care journey platforms act as 'co-pilots' for patients, improving outcomes and reducing costs, while boosting profitability and patient satisfaction in this...

5 Strategies to Enhance Population Health with the ACG System

Explore five key ACG System features designed to amplify your population health program. Learn how to apply insights for targeted, effective care, improve overall health outcomes...

A 4-step plan for denial prevention

Denial prevention is a top priority in today’s revenue cycle. It’s also one area where most organizations fall behind. The good news? The technology and tactics to prevent denials...

Healthcare Industry Predictions 2024 and Beyond

The next five years are all about mastering generative AI — is the healthcare industry ready?