CMS Urges States to Address Medicaid, CHIP Eligibility System Issues

Sept. 1, 2023
‘CMS has learned of additional systems and operational issues affecting multiple states, which may be resulting in eligible individuals being improperly disenrolled,’ said CMS in a letter to state governments

As of Aug. 29, about 5.5 million Medicaid enrollees have been disenrolled nationwide during the unwinding of the Medicaid continuous enrollment provision, according to the Kaiser Family Foundation (KFF). The disenrollment rate ranges from 72 percent in Texas to 8 percent in Wyoming.

The Centers for Medicare & Medicaid Services (CMS) has sent a letter to all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands requiring them to determine whether they have an As of Aug. 29, about 5.5 million Medicaid enrollees have been disenrolled nationwide during the unwinding of the Medicaid continuous enrollment provision, according to the Kaiser Family Foundation (KFF). The disenrollment rate ranges from 72 percent in Texas to 8 percent in Wyoming.

The Centers for Medicare & Medicaid Services (CMS) has sent a letter to all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, requiring them to determine whether they have an eligibility systems issue that could cause people, especially children, to be disenrolled from Medicaid or the Children’s Health Insurance Program (CHIP) even if they are still eligible for coverage, and requiring the states to immediately act to correct the problem and reinstate coverage. or the Children’s Health Insurance Program (CHIP) even if they are still eligible for coverage, and requiring the states to immediately act to correct the problem and reinstate coverage.

“CMS has learned of additional systems and operational issues affecting multiple states, which may be resulting in eligible individuals being improperly disenrolled,” states the letter released by CMS. “These actions violate federal renewal requirements and must be addressed immediately.”

Following the end of pandemic-era conditions for Medicaid coverage, states across the country have resumed regular processes for renewing individuals’ Medicaid and CHIP enrollment. One of the strongest tools that states have to keep eligible people enrolled in Medicaid or CHIP coverage during this process is conducting auto-renewals (also known as “ex parte” renewals). States are required by federal regulation to use information already available to them through existing reliable data sources (e.g., state wage data) to determine whether people are still eligible for Medicaid or CHIP. Auto-renewals make it easier for people to renew their Medicaid and CHIP coverage, helping to make sure individuals are not disenrolled due to red tape.

CMS believes that eligibility systems in a number of states are programmed incorrectly and are conducting automatic renewals at the family-level and not the individual-level, even though individuals in a family may have different eligibility requirements to qualify for Medicaid and CHIP. For example, children often have higher eligibility thresholds than their parents, making them more likely to be eligible for Medicaid or CHIP coverage even if their parents no longer qualify. This conflicts with existing federal Medicaid requirements and may have a disproportionate impact on children.

CMS sent a letter to states urging states to determine whether they have this problem and to protect and reinstate coverage for impacted individuals, including children. If a state’s eligibility system has the issue CMS has identified, the letter specifies that states must immediately take the following steps to avoid CMS taking action to bring states into compliance:

  1. Pause procedural disenrollments for those individuals impacted,
  2. Reinstate coverage for all affected individuals,
  3. Implement one or more CMS-approved mitigation strategies to prevent continued inappropriate disenrollments, and
  4. Fix state systems and processes to ensure renewals are conducted appropriately and in accordance with federal Medicaid requirements.

Throughout this process, CMS said it has offered states many flexibilities to assist them in making it easier for people to renew their coverage. The letter reiterates how critical it is for state compliance with federal law and for ensuring eligible individuals, including children, maintain their healthcare coverage. States must take these steps to protect coverage for eligible individuals, including children, in order to avoid additional federal oversight and action, such as CMS withholding a state’s enhanced federal funding or issuing a corrective action plan.

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