Mayo Clinic Launches At Home Model of Care

June 29, 2020
Health system leaders believe that under the model, patients can more quickly transition to home, opening up hospital resources for other needs

The Rochester, Minn.-based Mayo Clinic is launching an advanced care at home model of care, giving some patients the option to transition to a home setting to receive virtual and in-person care and recovery services.

Under the direction of Mayo Clinic physicians, advanced care at home offers comprehensive and restorative healthcare services including infusions, skilled nursing, medications, laboratory and imaging services, behavioral health, and rehabilitation services from a network of paramedics, nurses and an ecosystem of support team members, according to Mayo Clinic officials.

This initiative, part of the Mayo Clinic Platform, will aim to bring these elements together “for a seamless care experience at home, combining technology, innovation, and clinical expertise to ensure that the needs of the patient come first,” officials said.

Last year, Mayo Clinic launched the Mayo Clinic Platform, a coordinated portfolio approach designed to create new platform ventures and leverage emerging technologies, including artificial intelligence, connected healthcare devices and natural language processing.  

Under this new model, Mayo Clinic leaders believe, patients with conditions previously managed in a hospital, and who qualify and opt-in to this alternative care setting, can quickly transition from the hospital directly to the home. Having patients who can transition home more rapidly opens up resources to respond to other needs such as COVID-19 and other healthcare system pressures, they believe.

In July and August, Mayo Clinic will begin offering advanced care at home enrollment through initial implementations in Jacksonville, Fla. and Eau Claire, Wis. respectively. The health system has selected Medically Home, a Boston-based technology-enabled services company, as its implementation partner for this program. Medically Home aims to enable medical providers to shift advanced medical care to patients' homes safely. It offers an integrated technology platform and network of in-home services that allow care directed by Mayo Clinic physicians and providers. Mayo Clinic has previously invested in Medically Home as it is a strategic component of the platform.

"As a physician, I have always believed that patients should receive the right care, at the right time, in the right setting to restore wellness rapidly. During COVID-19, we've learned that patients expect more virtual and remote care than ever,” said John Halamka, M.D., president, Mayo Clinic Platform.

"We are proud of our collaboration with Mayo Clinic, and their absolute commitment to patients, care innovation and excellence in outcomes. The work we will be doing together in this model, will have a profound impact on how we all look at the future of medical care delivery," added Raphael Rakowski, executive chairman, Medically Home.