New Telepresence Tech for VA Said to Transform Veterans’ Healthcare Experience
In an Aug. 17 article from MeriTalk by Grace Dille, the Department of Veterans Affairs is working on a “remote telepresence technology that will transform the way veterans receive their healthcare and soon allow all veterans to receive the same level of care, no matter where they live, according to a top VA official and doctor.”
Thomas Osborne, M.D., director of the VA’s National Center for Collaborative Healthcare Innovation and chief medical informatics officer for VA’s Palo Alto Health Care System, attended a NextGov event on Aug. 17 and described the new technology saying that “‘It’s so early’ to announce the new technology ‘because this is sort of cutting edge.’”
Dille wrote that “The VA did an experiment in which people physically in New York and California all joined the same virtual room through the remote telepresence technology and were able to manipulate ‘the same three-dimensional object, and it all felt like we were in the same room, but we were in other parts of the world,’ Osborne said.”
Further, “‘Maybe you have an idea or procedure or a different technique that’s better than something else that’s been done before. It’s so quick now to teach it as opposed to getting on an airplane, which is difficult,’ Osborne said, noting this technology is especially useful during the COVID-19 pandemic.”
Dille concluded “Although Osborne did not say exactly when this technology would become available to veterans, he did say the VA is ‘right at the cusp of making it a reality,’ and that it will ‘transform healthcare into this way where we can democratize care where everybody can get the same level of care, no matter where they’re sitting.’”
