Survey: 76 percent of Clinicians Believe Telehealth Will Lead Care

Spring, Texas-based Hewlett Packard Enterprise (HPE) and the U.K.-based Vanson Bourne, a market research firm, released the results of a new survey on the digital-first future of healthcare delivery
Sept. 21, 2021
3 min read

On Sept. 15, the Spring, Texas-based Hewlett Packard Enterprise (HPE) released the results of a survey in a report entitled, “Future of Healthcare.”

The survey was conducted from April to May 2021, HPE and the U.K.-based Vanson Bourne, a market research firm, surveyed 400 healthcare IT decision-makers (150) and patient-facing healthcare professionals (250) in the U.S. and U.K. using online surveys. All respondents work in healthcare organizations with at least 500 employees.

The report states that “As global healthcare teams continue to adjust to a digital-first future for delivering patient care, HPE’s “Future of Healthcare” survey reveals how the healthcare industry is going through a rapid transformation, with a profound impact on the technologies and solutions required to meet the demands of modern, scalable healthcare delivery.”

Steve Cotham, healthcare chief technologist at HPE, was quoted in the release saying that “The healthcare industry has undergone tremendous change over the last 18 months, enabling providers to connect with their patients securely and effectively wherever they are, with virtual care at the forefront. In this new paradigm of modern healthcare, however, organizations face compounding pressures to quickly adapt while still making progress toward long-term business, data management, and patient care objectives. As a result, they are seeking out agile, scalable, secure, and cost-effective platforms that serve their entire edge-to-cloud environment, while still meeting the requirements of an increasing regulatory healthcare landscape.”

Key findings from the report include:

  • Eighty-six percent of respondents say that the pandemic has accelerated their organization’s digital transformation
  • Seventy-six percent of clinician respondents believe that telehealth will make up a majority of patient care in the near future
  • Sixty-eight percent of clinicians surveyed report that they “frequently have issues in delivering telehealth” to patients
  • Fifty-seven percent of IT decision-makers (ITDMs) say that remote working became more important to their organization’s IT departments over the last 12 months
  • Seventy-nine percent of ITDMs respondents say delivering better clinical outcomes (genomics, patterns, medical imagining analysis, etc., via vast amounts of data being collected) is one of the most important outcomes in implementing artificial intelligence or machine learning in their organization
  • Fifty-three percent of ITDMs surveyed say that IT skills are a key enabler of innovation in their organization
  • Sixty-one percent of ITDMs report that better data security is a key benefit of investing in cutting-edge technologies
  • Five percent of ITDM respondents say the pandemic has had no impact on their organization’s digital transformation long-term

The full report can be accessed here.

About the Author

Janette Wider

Janette Wider

Managing Editor

Janette Wider is Managing Editor of Healthcare Innovation, covering health IT and strategy. She has been covering health IT developments for the publication’s CIO- and CIMO-based audience and has taken a particular interest in cybersecurity, ransomware, telehealth, and policy and payment. 
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