Learn how to retain and acquire new patients by providing best-in-class PX. As your patients become more and more empowered with choice, understand the positive impact of providing an efficient, user-friendly, streamlined, digital PX. Hear how to:
- Reduce costs - by reducing no-show rates
- Retain loyal patients - through improved patient engagement
- Improve operational efficiencies and staffing - with patient flow and behavioural insight
- Reduce admin time and eliminate scheduling errors
- Optimise your capacity - with no change in the cost base
- Create more opportunities for revenue growth
Gain insights from the recent Patient Engagement and Experience Survey, with Mark Hagland, Healthcare Innovation Editor-in-Chief. Hear about:
- The patient care organizations whose leaders are forging ahead with organizational patient engagement and patient experience strategies
- What's working and what's not around complex current operational landscape, with opportunities and challenges both in large measure
- Considerations for providing a competitive strategy to boost patient loyalty