How St. Mary’s Medical Center Rebalanced Infusion Scheduling and Increased Nurse Productivity with iQueue in 7 Weeks
Dec. 8, 2022
St. Mary's Medical Center was grappling with unbalanced and inefficient infusion scheduling, uneven chair utilization that led to untapped capacity they could not easily access, and a pressing need for more physical space to accommodate patient demand. They needed solutions that could be implemented in a matter of weeks without being a massive drain on existing IT resources.
St. Mary's infusion center swiftly addresses several of these paint points using technology in just seven weeks, which allowed for the delay of a costly remodel project.
Key results included:
- 8% patient volume growth without adding resources — and without creating unsafe nurse-to-patient ratios
- Patient wait times under 5 minutes
- 1.3 additional appointments per nurse
- Delayed the need for a multi-million dollar physical expansion of the clinic
Join this webinar and learn the steps St. Mary's Medical Center took to meet its operational goals.