From Hype to Reality: Embracing AI in Clinical Documentation Capture

June 29, 2023
Healthcare Innovation-hosted webinar sponsored by AVIA

This webinar was originally held on June 29, 2023 and is now available for on demand viewing.

Duration: 1 Hour

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Clinicians face significant stress and burnout, with high workloads and administrative burdens taking a toll on their well-being. Due to a lack in electronic health record (EHR) functionality combined with extensive payor requirements, documentation is extremely burdensome, requiring extensive time and effort. However, advances in natural language processing (NLP), generative AI, and ambient voice technology offer promising solutions to alleviate clinician burnout and improve patient care outcomes.

In this webinar, join Patrick Higley, Vice President at AVIA's Center for Operational Transformation, and Josh Hjelmstad, Senior Manager at AVIA, as they explore the potential of voice technology and AI in revolutionizing clinical documentation. Discover how NLP algorithms can capture and synthesize medically-relevant data points, reducing the time and effort required for documentation tasks. Learn how ambient voice technology can free up valuable time for clinicians to focus on complex care delivery.

Key webinar takeaways include:

  • Understanding the impact of clinical documentation on clinician burnout
  • Exploring the capabilities of NLP and ambient voice technology in streamlining documentation workflows
  • Discussing real-world examples and insights on leveraging these technologies to enhance patient care
  • Addressing challenges and considerations in adopting NLP and ambient voice technology in healthcare settings

Don't miss this opportunity to gain valuable insights from Patrick Higley and Josh Hjelmstad, as they share lessons learned and approaches from working with AVIA network members on optimizing clinical documentation and improving clinician well-being. Register now and unlock the potential of voice tech and AI in reducing burnout and enhancing patient care.

Please join us for this lively conversation - you are encouraged to bring questions to make this exciting topic come to life for your organization.

Sponsored by:


Patrick Higley, MBA
Vice President

Patrick Higley is a Vice President in AVIA’s Center for Operational Transformation. Patrick leads the Center’s strategic vision and execution of advisory services, including workforce management, provider operations, and emerging technology. Patrick has over 14 years of healthcare experience focused on provider operations including service line performance, revenue cycle, information technology, labor, and procurement/capital assets. Patrick holds an MBA from the Kellogg School of Management at Northwestern University and a BA from the University of Illinois at Urbana-Champaign. He has contributed to several publications including the American Hospital Association, Workforce Technology Guide.


Josh Hjelmstad, MHA
Senior Manager

Josh is a Senior Manager in AVIA’s Center for Operational Transformation and an expert within on intelligent automation, digitally-assisted provider documentation and virtual care strategies. Josh has a decade of healthcare experience in operational roles within telemedicine, patient access, patient experience, workflow optimization and project management. Prior to his role at AVIA, Josh worked at Houston Methodist as the Manager of Ambulatory Virtual Care. Josh holds an MHA from the Eccles School of Business at the University of Utah and a BA from Brigham Young University.