Delivering Value Based Success with Tech-Enabled Services for CCM to Close Critical Gaps in Care

Sept. 12, 2023
Healthcare Innovation-hosted webinar sponsored by TimeDocHealth

This webinar was originally held on September 12, 2023 and is now available for on demand viewing.

Duration:1 hour

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As community health organizations begin to shift from FFS to value, programs like Medicare’s Merit-Based Incentive Payment System (MIPS) and the new Making Care Primary (MCP) Model will drive the need to ensure gaps in care are closed to help deliver positive outcomes, prevent adverse events like emergency visits or hospitalizations, and reduce the overall cost of care for their patients.

During our session, Dr Alison Grover MD MPH, Geriatrician at StayWell Health will join Sarah Cameron, LCSW, VP of Clinical Strategy at TimeDoc Health to review how StayWell Health partnered with TimeDoc to deploy a chronic care management program that addresses critical open care gaps in their population.

Through more effective and equitable access to care coordination and support, they were able to enact the preventative measures needed to mitigate the impact of chronic illness and to clinically manage symptomatic patients.

Most notably, the patients who engaged in CCM, were 40% more compliant with diabetic eye exams and performed 12% better in the A1c control category.

The same population was 22% and 21% more compliant with colorectal cancer and breast cancer screenings, respectively.

Participants will learn through this discussion:

  • Foundations of a successful CCM program to address gaps in care
  • Lessons learned with implementation of CCM for Federally Qualified Health Centers
  • Key financial and clinical outcomes from StayWell Health

Sponsored by:


Sarah Cameron, LCSW, Vice President of Clinical Strategy at TimeDoc Health

Sarah brings over 10 years of experience in clinical operations within the acute, primary care, post acute, and behavioral health spaces. Focused on new program development and implementations, Sarah helps drive improved patient outcomes and provider success, especially within underrepresented populations. She firmly believes that the integrated team model is critical to realizing improved health outcomes for patients, as well as successful execution of programmatic objectives. The ability to develop clinical best practices, while also aligning analytics, technology and services to support objectives and track outcomes, is key to both provider and patient success.

Sarah is passionate about building and sustaining care management programs that empower patients to become educated consumers of their healthcare by increasing their health literacy and self advocacy skills. Prior to joining TimeDoc Health, Sarah served as Senior Manager of Care Management with the VillageMD Chicago market, establishing and growing the Care Management function for both the MSSP and Medicaid ACOs.


Dr. Dr Alison Grover MD MPH, StayWell Health Center

Dr Alison Grover MD MPH is a fellowship trained geriatrician with a strong interest in public health and has worked for many years with underserved populations. She started her Geriatric Medicine career at the University of CT Health Center where she was on faculty and held administrative and teaching positions, including director of the outpatient Geriatric Medicine practice and Memory Evaluation Center. She also had her own practice doing geriatric consulting home visits and has been a Medical Director, practicing geriatrician at a PACE (Program for All inclusive Care for Elderly) in Massachusetts. She has collaborated throughout her career with many case management organizations and Adult Protective Services to provide care for elders at risk. She has been a Geriatrician at Staywell Health Center in Waterbury for 5 years.