Unmasking the Payer Paradox: Transparency, Trust, and the Future of Payment Integrity
This fireside chat is now available on-demand!
Duration: 30 Minutes
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Summary
Join Mark Noel, SVP and GM of ClaimInsight, and healthcare industry expert Patricia Howard as they expose the biggest roadblocks in the Payer market and how to overcome them.
This conversation will cover:
- The Hidden Costs Holding Payers Back – Uncover the real impact of waste, abuse, outdated tech, and opaque contingency models.
- A New Path to Transparency & Control – Learn how to move beyond the status quo to achieve accuracy and defensible decision-making.
- Innovation That Drives Savings – Lear how modern solutions are reshaping payment integrity, reducing costs, and giving Payers the advantage.
This isn’t just a discussion—it’s a roadmap for Payers ready to break free from the constraints of traditional models and embrace a future where payment integrity is a strategic advantage, not a headache.
Speakers
Mark Noel
SVP & GM of ClaimInsight
AMPS
Mark is Sr Vice President and General Manager of AMPS ClaimInsight business unit, where he oversees all aspects of Sales, Marketing, Operations and Implementation. Mark has more than 25 years of experience in the healthcare industry, working with both providers and payers to ensure claims are billed and paid accurately. Before joining AMPS, he led Implementations and Client Succes for an early-stage startup (OODA Health), setting up their first revenue-generating clients, which led to them being acquired by Cedar for $425M in 2021. Prior to OODA, Mark spent over 10 years at Cotiviti where, as one of the founding implementation team members, he implemented their largest and most complex clients. His experience also includes various operations and management positions at Zelis, ApolloMD and IDX Systems. Mark is an alumnus of Champlain College with a degree in business management.
Patricia Howard
CEO & Founder
C-Suite Assets
Patricia Howard is an accomplished healthcare executive and the Chief Executive Officer of C Suite Assets, a consulting firm comprised of former C-Suite leaders known for delivering measurable impact. With over 30 years of experience, Howard has led enterprise-scale transformation across the full spectrum of healthcare operations—supporting over 6 million members across national and regional markets.
Her leadership spans administrative, clinical, and technical operations, including behavioral health, pharmacy care management, billing, enrollment, claims adjudication, IT, analytics, provider network management, corporate integration, and shared services. With a strong foundation in business process design, Howard is known for building scalable infrastructure and driving results that withstand regulatory and operational scrutiny.
