Optimized Transfer Centers: The Key to Faster Care, Lower Costs, and Higher Revenue
Date: Tuesday, May 13, 2025
Time: 11:00 AM ET / 10:00 AM CT / 8:00 AM PT
Duration: 1 Hour
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Summary
Getting patients to the right level of care quickly is essential, but managing transfers across a health system can be complicated, inefficient, and costly.
Optimized Transfer Centers: The Key to Faster Care, Lower Costs, and Higher Revenue is a conversation with health care leaders who have been there—navigating the challenges of fragmented transfer processes and finding a better way forward. Leaders from Bon Secours Mercy Health will share how they transformed their approach by partnering with Conduit Health Partners, improving transfer times, easing the burden on frontline staff, and strengthening both patient care and financial performance.
Whether you’re considering outsourcing or refining your current process, this webinar offers real-world insights into what works, what doesn’t, and what it takes to build a more efficient and effective transfer center.
Speakers
Jim Weidner
Chief Operating Officer
Mercy Health – Toledo
As Chief Operating Officer of Mercy Health – Toledo, Jim Weidner is responsible for overseeing the operations and performance of the region’s metro hospitals and medical transportation services. He plays a pivotal role in driving quality, patient safety, efficiency, and customer service across Mercy Health’s facilities. With oversight of four metro hospitals in Toledo, Weidner leads a workforce of over 7,000 employees and nearly 630 clinically integrated network members, managing revenues exceeding $1 billion. His leadership has been instrumental in enhancing operational effectiveness and advancing Mercy Health’s mission of providing compassionate care to all in need.
With more than 30 years of health care leadership experience, Weidner previously served as Regional Vice President at Quorum Health Corporation and CEO/President of Cullman Regional Medical Center. His unwavering commitment to operational excellence, innovation, and community service makes him a distinguished leader in the industry.
Lindsey Paul
Chief Nursing Officer
Mercy Health – St. Rita’s Medical Center
Linsey Paul is the Chief Nursing Officer at St. Rita's Medical Center, where she oversees nursing operations to ensure top-notch patient care, safety, and satisfaction. With over a decade of experience in health care, she has held various leadership roles within Bon Secours Mercy Health, including Assistant CNO at Springfield Regional Hospital and Nursing Director of Acute Care and Operations. Linsey has been key in managing critical departments and developing leadership curriculums for nursing staff. She has led performance initiatives, quality improvement projects, and fostered a culture of continuous growth, earning recognition such as Nurse Leader of the Year in 2023 and a 40 Under 40 honor in 2024. Known for her innovative leadership, Linsey is dedicated to advancing nursing practices and ensuring her community receives the highest quality health care, making her a respected and influential figure within the industry.
Dominique Wells, MSN, RN
Chief Operating Officer
Conduit Health Partners
Dominique Wells serves as the Chief Operating Officer of Conduit Health Partners, where she oversees operational leadership, quality assurance, innovation, and the technology roadmap. With a strategic mindset, Dominique plays a pivotal role in shaping organizational strategies aimed at enhancing patient care while optimizing costs. With a career spanning 28 years, Dominique has accumulated extensive experience in clinical and nursing leadership. She has consistently driven clinical standardization initiatives, streamlined processes, and fostered collaborative partnerships, resulting in significant cost savings for multi-hospital health systems. Her expertise in clinical informatics has been instrumental in implementing innovative healthcare delivery methods, leveraging electronic health records (EHR) to their fullest potential.
Sonia Singh
Chief Insights Officer
AVIA
Sonia leads the digital Insights, research and thought leadership function at AVIA, ensuring AVIA brings the latest in digital innovation and market research in emerging digital capabilities and solutions. Sonia also works as a strategic advisor to leaders at health systems and digital solution companies to help them navigate technology and strategic decisions. She has been a featured speaker and content contributor at 50+ industry events, including conferences, board retreats, and executive roundtables in the past 3 years.
