Luminis Health improved quality and financial outcomes with advanced CDI technology and consulting from 3M

In the beginning, there were challenges

Before partnering with 3M Health Information Systems (HIS), Luminis Health’s clinical documentation integrity (CDI) program faced significant challenges managing the accuracy of its clinical documentation.

The team was fragmented—with reporting for CDI teams divided between case management and health information management (HIM) depending on the location. The CDI team faced staffing shortages, difficulty managing the volume of work, obligations to fill work gaps in other departments and gaps in education and training. The organization’s CDI program needed better prioritization processes and tools to increase its focus on quality, identify inefficiencies in the CDI workflow, and access to performance data needed to sustain meaningful change.

The partnership between Luminis Health and 3M HIS provides an excellent example for other organizations seeking to improve CDI, coding and quality efforts. Download this case study to learn more!