Legacy, on-premises systems in healthcare face regulatory and security challenges, making cloud-based solutions essential for digital transformation. With cybersecurity as a top investment priority for health systems, selecting a secure and HIPAA-compliant communications vendor is crucial.
Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enhance efficiency, productivity, and patient engagement. However, approximately 70% of organizations are not HIPAA-compliant, highlighting the need for secure cloud communication platforms.
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