STUDY: How (and where) AI delivers results in healthcare RCM

AI can be a game-changer in healthcare RCM — but only if it delivers results.
Sept. 11, 2025

AI can be a game-changer in healthcare RCM — but only if it delivers results.

In a commissioned study conducted by Forrester Consulting on behalf of Waystar, leaders report that AI is already proving effective in enhancing efficiency, accuracy, and financial performance across the revenue cycle. Turning potential into performance: AI in revenue cycle management.

Read this study to explore the current state of AI adoption, where AI is delivering impact, and how to unlock true value at scale.

What’s inside :

  • How — and where — AI is driving meaningful results across revenue cycle operations (including a 36% boost in workforce efficiency)
  • Why growing trust in AI is accelerating adoption among top healthcare organizations
  • Where healthcare leaders are planning to expand and refine AI investments