Walgreens brings big data analytics to healthcare clinics

Feb. 7, 2014

Walgreens is expanding its relationship with Inovalon, Inc., a leading technology company, to implement its patient assessment tool and technology platform to support improvements in care, quality and risk score accuracy programs across more than 400 Healthcare Clinic at select Walgreens locations.

The convergence of Inovalon’s data-driven patient assessment tool, Electronic Patient Assessment Solution Suite (ePASS), and Healthcare Clinic at select Walgreens creates a unique offering within the health plan and retail clinic industry. With the implementation, Inovalon’s analysis of more than 8.3 billion medical events brings analytic insights to Healthcare Clinic programs.

“By integrating data analytics, we can gain even deeper insights to help improve patient care and, ultimately, outcomes,” said Heather Helle, divisional vice president, Healthcare Clinic. “We continue to expand the scope of services, capabilities and footprint at Healthcare Clinics. These types of innovative solutions enable our nurse practitioners and physician assistants to play an increasingly important role as part of a patient’s care team.”

Healthcare Clinic at select Walgreens improves members’ choice, providing a convenient, community-based access point for member assessments versus the traditional in-home model.

The combination of Inovalon’s advanced analytics and Healthcare Clinic’s nurse practitioners and physician assistants, as well as its laboratory and immunization resources, provides a superior solution to health plans, ACOs and integrated care delivery organizations seeking to achieve goals in improving quality outcomes, and risk score accuracy.

“Bringing advanced analytics to the point of care in real time is a powerful benefit for patients being seen in today’s highly complex health care environment,” said Keith Dunleavy, M.D., president and chief executive officer of Inovalon. “We are proud to be working with Walgreens on this industry leading initiative, supporting its commitment to improve health care outcomes for Healthcare Clinic partners and patients nationwide.”

Inovalon’s ePASS system delivers a patient assessment tool with individualized predictive analytics to the point of care, supporting advanced insight and efficient resolution of gaps in quality, care, patient assessment, documentation, and risk score accuracy. The risk score models of Medicare Advantage, Commercial Health Insurance Exchange, and state managed Medicaid are each supported within the ePASS system. Similarly, the industry’s wide array of quality outcomes programs including HEDIS, CMS Stars, state Medicaid programs, and commercial accreditation requirements of NCQA and URAC are supported within the platform provided at Healthcare Clinic at select Walgreens locations

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