Connance announced a successful implementation of its Denial and Underpayment Analytic and Agency Manager solution at RCCH Healthcare Partners (RCCH). These solutions optimize the revenue cycle through standardization and intelligent management of outsourced vendors and denial follow up.
The Connance Denial and Underpayment Analytic uses proprietary predictive analytics and reporting to help providers:
- Eliminate unnecessary touches by identifying low value denials and underpayments
- Boost recovery performance by prioritizing claims with predicted value
- Understand the reasons behind claim denials to prevent future denials
The analytics and intelligence allow for exception-based and prioritized workflows that are designed to reduce low value manual touches and drive the high value accounts to the right collectors at the right time.
Connance Agency Manager provides visibility and control into outsourced collection agency operations, increasing collections by 10% to 15% and reducing inventory reconciliation issues that often lead to patient satisfaction issues. This technology solution allows for comparable reporting on the performance of the entire agency portfolio, invoice verification for accurate commissions, an intelligent worklist to boost efficiency, and an audit of all account communications.
