According to a Feb. 8 press release, the "2023 Best in KLAS – Software & Services” report was released. The report publishes the top vendors for 2022, according to KLAS.
Epic, Nordic, Impact Advisors, and The Chartis Group won the 2023 Overall Best in KLAS Awards. Epic, for the thirteenth year in a row, was named the top Overall Software Suite and won thirteen other Best in KLAS awards over other market segments.
The press release states that “Impact Advisors tied with Nordic to be a co-winner of the Overall IT Services category. Impact Advisors also excelled in several individual categories, winning Best in KLAS awards for ERP Implementation Leadership, Financial Improvement Consulting, and Security & Privacy Consulting Services. Nordic tied with Impact Advisors to be a co-winner of the Overall IT Services category. Nordic is a repeat winner from last year, scoring above 90 in four separate services segments and winning a Best in KLAS award for HIT Core Clinical Implementation Leadership.”
Further, “Medasource is recognized as the top Overall Implementation Services Firm, edging out CSI Healthcare IT for this honor. Medasource also won Best in KLAS in Go-Live Support and achieved a high customer satisfaction score for their HIT Staffing engagements. The Chartis Group repeats as winner of the top Overall Healthcare Management Consulting Firm for the third year in a row. The Chartis Group also won Best in KLAS in Digital Transformation Consulting and scored above 90 in every services segment in which they are measured.”
Other notable winners include:
- Most Improved Software Solution: Veradigm (formerly Allscripts)
- Most Improved Services Solution: KPMG
“The report (page 220) notes that 81 percent of Best in KLAS winners have also earned the highest quality of implementation rating in their category, based on findings of the Landmark Insights group at KLAS,” the release adds. “The importance of implementation is underscored by the finding that 49 percent or major implementations report that their implementation did not meet expectations.”
Adam Gale, CEO of KLAS Research, congratulated the winners by saying that “The 2023 Best in KLAS report highlights the top-performing healthcare IT solutions as determined by extensive evaluations and conversations with thousands of healthcare providers. These distinguished winners have demonstrated exceptional dedication to innovative solutions, proactive services, and—as research by our Landmark Insights group shows, effective implementations. Congratulations to all the winning vendors.”
