Sunspire Health provides notice of data incident

July 18, 2018

Sunspire Health (“Sunspire”), a network of addiction treatment facilities across the U.S. offering addiction recovery services, including detoxification, residential and outpatient treatment programs in settings designed to promote long-term healing, is taking action after discovering that it became the target of a phishing email campaign that compromised several employee email account credentials.

Although there is no indication to date of actual or attempted misuse of patient information, Sunspire is notifying individuals whose records were or may have been subject to unauthorized access and providing these individuals with information and resources to help protect them against the possibility of identity theft or fraud. The company is also informing the U.S. Department of Health and Human Services and appropriate state authorities about this incident. Sunspire continues to investigate the incident and has implemented supplemental technical and administrative protections and training protocols to prevent similar occurrences in the future.

To better assist individuals who may have been affected by this event, Sunspire has established a toll-free privacy line and has dedicated personnel on hand to provide information on how to protect against the possibility of identity theft and fraud. All questions and concerns regarding how individuals may best protect themselves from potential harm resulting from this incident, including how to receive a free copy of one’s credit report, and place a fraud alert or security freeze on one’s credit file, may be directed to this line by calling 888-899-8301 between 8:30 a.m. and 5:30 p.m. EST (excluding US holidays) for a period of 90 days.

Between April 10, 2018 and May 17, 2018, Sunspire learned that its employees became the target of a phishing email campaign that compromised several email accounts. Upon learning of this incident, Sunspire took immediate steps to secure the email accounts and has launched an investigation to determine whether any sensitive information was accessed.

With the help of third-party computer forensic investigators, Sunspire has determined that unknown individuals may have gained access to certain Sunspire employee email accounts between March 1, 2018 and May 4, 2018.

As part of this ongoing investigation, Sunspire recently determined that the compromised email accounts may have contained some patient information, which may include client names, dates of birth, Social Security numbers, treatment and diagnosis information, health insurance information. To date, there is no evidence the information in the emails has been misused in any way. Sunspire is providing notice to impacted individuals and will provide credit and identity monitoring services to such individuals at no charge.

BusinessWire has the full release

Sponsored Recommendations

Clinical Evaluation: An AI Assistant for Primary Care

The AAFP's clinical evaluation offers a detailed analysis of how an innovative AI solution can help relieve physicians' administrative burden and aid them in improving health ...

From Chaos to Clarity: How AI Is Making Sense of Clinical Documentation

From Chaos to Clarity dives deep into how AI Is making sense of disorganized patient data and turning it into evidence-based diagnosis suggestions that physicians can trust, leading...

Bridging the Health Plan/Provider Gap: Data-Driven Collaboration for a Value-Based Future

Download the findings report to understand the current perspective of provider and health plan leaders’ shift to value-based care—with a focus on the gaps holding them back and...

Exploring the future of healthcare with Advanced Practice Providers

Discover how Advanced Practice Providers are transforming healthcare: boosting efficiency, cutting wait times and enhancing patient care through strategic integration and digital...