But now that HITECH is promising to pay $44,000 directly to physician practices for EMR purchases, are CIOs still interested in cutting checks to the formerly cash-strapped doctors? Beyond that, some doctors see no need to pursue Stark, jumping at the chance to go their own HITECH way free from the hospital's influence or control. Has HITECH blown up Stark?
“I think it has not blown it up, it has positioned us,” says Geoff Brown, senior vice president and CIO of Inova Health System, a not-for-profit system based in Northern Virginia that includes hospitals, emergency departments and urgent care centers. “We want to connect the surrounding community and Stark was an interim strategy to accelerate the adoption process.”
Brown says he is still focusing on getting ready, willing and able practices on board, but has a long way to go. “We're finding out that they still need us,” he says. According to Brown, in the year since Inova began taking advantage of Stark, close to 150 physicians have connected to the hospital with an EMR. “But we have 3,100 physicians in our system.”
Indeed, a mere 4 percent of physicians report having a fully functional EMR in place, according to a study recently released by the New England Journal of Medicine entitled, “Electronic Health Records in Ambulatory Care - A National Survey of Physicians.” EMR adoption among physician practices is low, and so far, many say, Stark has not had the intended effect in driving up the numbers. Hospitals numbers are low, too.
“Only 15 to 20 percent of hospitals nationally have taken advantage of Stark because they just had too much on their plate,” says Pam Arlotto, president and CEO of Atlanta-based Maestro Strategies, a consulting group. With new definitions of meaningful use that include connecting to physicians, Arlotto says that's going to change. “If you peel the onion away and look at the legislation, it's going to be more important that hospitals have an integration strategy with their physicians,” she says. “Some hospitals are moving to get their docs connected quickly because they see it as a competitive edge.”
Chris Harding, president and CEO of Concordant (North Chelmsford, Mass.), agrees that change is coming, but says so far hospitals are slow to take advantage of Stark. “The new legislation has added incentives and created tremendous awareness and visibility,” he says. “We do see change, but we don't see it flipping the cart upside down.” He believes many hospitals will use Stark incentives to move even faster on connecting their physicians. “We've seen clients that had some of their planning work done and shelved it, but now they say they can move sooner,” he says. “But we don't see practices going renegade.”
For the physician practices, one main reason for maintaining ties to the hospital comes down to finance.
That's because HITECH will not reimburse physician practices for an EMR until 2011 - and in any case, it will not cover ongoing support. “We see the practices looking at the $44,000 skeptically,” says Harding. “Our clients ask, ‘Will the check show up next week?’ And we have to tell them that's not how it works.” And that turns out to be more financial risk than many practices are willing to accept. “We've heard them say, ‘I'd rather the hospital takes care of this for me.’”
Though some vendors, such as U.K.-based GE (and some state foundations as well), have committed to financing software for practices in anticipation of the funds, Harding says he believes funding is only one reason physicians reach out to hospitals for an EMR. “The real power comes when you're part of a larger network,” he says.
Brown agrees that the number of independent practices will be smaller in the future. “We think that we'll probably have a few more physicians going out on their own, but we think there will still be a larger block that will want to be positioned with many of their peers,” he says. Brown says he expects, at most, an additional 10 percent will decline the hospital's plan. “Stark is still in place, and we're not going to stop offering that,” he says. “Physicians will want to be part of this larger group of physicians that are working with Inova.”
But though most agree that the effort to get practices connected to the hospital will continue, some CIOs say HITECH is changing their strategy in other ways.
“We talked about that at the senior management team meeting,” says Linda Reed, R.N., vice president and CIO of Atlantic Health, a multi-hospital system in Morris Plains, N.J. Reed's Stark strategy had included paying about 85 percent (the maximum) of the cost of an EMR for her physician practices, beginning with primary care physicians. “Just as we're getting ready to roll that out, along comes HITECH,” she says. Reed says she and her C-suite decided to reassess where they were going. “I said to my boss, ‘Let's just sit a little and see what happens.’”
Ownership of the implementation process had a lot to do with that watchful waiting in Atlantic Health's case. “Because if we're willing to pay 85 percent of their cost, and they can then collect another $44,000 on their own, they can just put it in their pocket and we bear all the brunt,” she says. “If we say, ‘Do it on your own,’ it weeds out doctors who are motivated from those who are not.”
For Reed, that ‘weeding out’ strategy is already working. “What we're seeing now is the doctors that really want to do it are going to step forward,” she says. Reed says practices that don't have a strong commitment are telling her that the carrots aren't tempting enough, and opting out. And to her, that's a positive thing. “They have to put some skin in the game or it means nothing.”
Brown agrees that accountability for the practices is important. “When someone says, ‘Yes,’ they don't really know what they're saying,” he says. “At Inova, the practices are vetted through an assessment process that lays out the details of the commitment needed around protocols between practice, partners and workflow - and not all practices are willing to make that commitment. It's one thing to say you want to get in and another thing when you understand what getting in means. There's a fair amount of work involved, and some of those things are show-stoppers,” he says.
Brown's Stark subsidy offering to his doctors is for the GE Centricity ambulatory product, which jives with Inova's Centricity Enterprise Clinicals inpatient system. “If they get something else, we are helping with the interfaces, but we don't subsidize it,” he says. “The only EMR subsidy they get is if they select Centricity.”
Restricting choices was part of Reed's initial Stark strategy as well. “We were going to let doctors pick one of three (EMRs),” she says, adding that the one she already decided on was Atlanta-based McKesson's (her core vendor) Practice Partner product, with the other two products pending clarification of the meaningful use criteria. For selecting one of those three, Atlantic Health agreed to pay 85 percent of the cost of the initial software, training and interfaces.
After HITECH, however, those numbers are changing - at least for Reed.
“We're probably not going to do the 85 percent,” she says. “We'll probably ratchet that down to half.” Reed says though her contribution will decrease, maintaining good will with the practices, especially primary care, is important to her organization. “From a community benefit perspective, primary care needs to be boosted.”
But Brown isn't cutting the dollars to connect physicians at all, or at least, not yet. “We're hoping we will (reduce the subsidy) down the line, but even when we do, we will still redirect the dollars to continue to make improvements in this arena.”
Keeping any “extra” IT Stark budget dollars in the ambulatory area makes sense, agree most. “It's not going to be extra money, says Arlotto. “Because of HITECH, hospitals need to have things they've never done before in their IT strategic plans - like how does the physician strategy fit into the overall IT strategy.”
Brown, whose community-based hospital system has 98 percent of its physicians in independent practices, is a CIO who is walking that path, and targeting any redirection of Stark dollars around the practices, specifically for integration. He's including tools, portals, interfaces and other IT that will allow the exchange to happen more effectively. “I don't see it moving from that world because that's where we believe the future is - connecting with the patients and physicians,” he says.
One good strategy in light of the HITECH changes is to take them as an opportunity to reassess physician strategy. “It's a time to assess both the hospital and medical staff and develop market-specific strategies depending on where you are,” says Arlotto. “Ten years ago, it was about owning the doctor practices, and now it's about providing services so you have a strong bond and strong relationship.” Arlotto says she believes that though many CIOs had a physician practice strategy before HITECH, the changes have definitely made it a major driver of their IT strategy.
Brown says it's important to remember that Stark funding is an evolving process. “I think the real key is that CIOs stay close to their physician partners and understand what's happening on the legislative front,” he says. “CIOs also need to stay in line with their organization's business strategy so they can move swiftly.”
And staying close to those physician partners means understanding their pain, too. “This is really hard for the physicians, and ones that really want to are going to endure that pain,” says Reed. “At the end of the day, I can give you the technology, but you have to do the heavy lifting. We can't do that for you.”
In light of the $44,000 that HITECH has made available to physician practices to implement EMRs, how will your Stark strategy change?
Healthcare Informatics Online Poll (July 2009)