American Well Adds Behavioral Telehealth Company Aligned Telehealth

Nov. 8, 2019
Goal is to help health systems overcome barriers impeding adequate behavioral health access and treatment

To address increasing demand and provider shortages, rural communities are increasingly taking advantage of telemental health or telebehavioral health services, according to the Rural Health Information Hub of the federal Health Resources and Services Administration. HRSA notes that “a large body of evidence has demonstrated that telemental health programs help increase access to care in areas with limited mental health resources, provide effective treatment for mental health conditions, and improve medication adherence.”

Recognizing that growing need, telehealth company American Well has purchased Aligned Health, one of the largest providers of behavioral telehealth. Aligned Telehealth’s behavioral telehealth and telepsychiatry customers include Dignity Health and Christus Health.

American Well powers telehealth solutions for over 160 health systems comprised of 2,000 hospitals and 55 health plan partners covering over 150 million lives.

The companies said combining Aligned Telehealth’s ability to access a network of clinical experts with American Well’s digital care delivery platform, they will deliver programs that hospitals, health plans and the industry at large can leverage to address the mounting challenges of clinician shortages, fragmented care and societal stigmas impeding adequate behavioral health access and treatment.

“Aligned Telehealth is the leading player in on-demand telepsychiatry services, supporting major medical centers and Medicaid plans in their efforts to meet the needs of patients,” said Ido Schoenberg, M.D., chairman and CEO of  American Well, in a prepared statement. “By adding the Aligned clinical network and expertise, American Well can further expand and enhance our virtual behavioral health programs, an exciting and important endeavor that will positively impact patients, their families, and the treatment teams providing their care, while advancing clinical outcomes and reducing overall costs.”

Sponsored Recommendations

How Digital Co-Pilots for patients help navigate care journeys to lower costs, increase profits, and improve patient outcomes

Discover how digital care journey platforms act as 'co-pilots' for patients, improving outcomes and reducing costs, while boosting profitability and patient satisfaction in this...

5 Strategies to Enhance Population Health with the ACG System

Explore five key ACG System features designed to amplify your population health program. Learn how to apply insights for targeted, effective care, improve overall health outcomes...

A 4-step plan for denial prevention

Denial prevention is a top priority in today’s revenue cycle. It’s also one area where most organizations fall behind. The good news? The technology and tactics to prevent denials...

Healthcare Industry Predictions 2024 and Beyond

The next five years are all about mastering generative AI — is the healthcare industry ready?