PointClickCare to Purchase Collective Medical

Dec. 9, 2020
Goal is to offer actionable patient insights across the care continuum

PointClickCare Technologies, which offers cloud-based software technology for the long-term and post-acute care market, announced plans to purchase Collective Medical, a Utah-based company that offers a care notification and collaboration platform.

Collective Medical seeks to close provider communication gaps that undermine patient care. It uses ADT (admission, discharge, transfer) data feeds, risk analytics, notifications, and shared care guidelines to reduce emergency department (ED) utilization, inpatient readmissions and downstream care transitions, including to post-acute operators. After collecting data from all EDs visited by a patient, its solution packages that data into actionable insights, and delivers them to clinicians via real-time notifications.

PointClickCare said that together the two companies will provide diverse care teams across the continuum of acute, ambulatory, and post-acute care with point-of-care access to deep, real-time patient insights at any stage of a patient’s healthcare journey, enabling better decision making and improved clinical outcomes at lower cost.

The combination of PointClickCare and Collective Medical will enable care to be more seamlessly delivered for the most complex (high-cost, high-needs) patients, including the rapidly growing aging population, the company said.

Mississaugua, Ontario-based PointClickCare supports a network of more than 21,000 skilled nursing facilities, senior living communities and home health agencies. In the United States, 97 percent of all hospitals discharge patients to skilled nursing facilities using PointClickCare, the company said.

Salt Lake City-based Collective Medical, which was named an “Up and Comer” company by Healthcare Innovation in 2018, said its platform connects more than 1,300 hospitals, thousands of ambulatory practices and long-term post-acute care (LTPAC) providers, as well as accountable care organizations (ACOs) and every national health plan in the country, across a 39-state network.

In August 2019 the two companies entered into a partnership to streamline the integration of Collective Medical’s solution for care transitions with PointClickCare’s cloud-based software platform, so many PointClickCare customers are already leveraging this connection to the Collective platform.

“The healthcare ecosystem is a mix of disconnected providers, systems, plans, processes and data. Healthcare costs and risk are on the rise, while patient care and provider-to-provider coordination are inconsistent. Our mission is to improve the lives of seniors, and we believe the best way to meaningfully advance this goal is by connecting disparate points of care,” said Mike Wessinger, founder and chief executive officer of PointClickCare Technologies, in a statement. “Collective Medical offers the right fit of people and technology and together we will initiate a new era of data-enriched collaboration across the continuum that radically transforms how data and people are empowered to liberate health.”

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