Case History: CRM for ALFs, SNFs and Eldercare

Nov. 7, 2009

Only about 2 to 3 percent of adults have shopped online for eldercare services, including Alzheimers care units, skilled nursing facilities, assisted living and retirement communities. Patients usually find these facilities following discharge from an acute care hospital or rehab facility, and usually on referral from a case manager. But Beverly Enterprisewith facilities in 25 statesdidnt want to rely only on hospital referral to communicate with its prospective patients. It turned to Youve Got Leads for a combination of workflow solution with lead capture and management. Click here for their CRM case history. www.rsleads.com/501ht-915

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