Every time a team member accesses a document, it creates an opportunity for error. Whether the document is electronic or paper, errors will not be avoided unless healthcare organizations develop document management strategies that contribute to error reduction. This paper from Lanier discusses the high-level components of strategy development that can be adapted hospitals, IDNs, payers and even physician groups that want to get their arms around document management issues. This non-commercial treatise is a good look at issues that all HCOs should consider in planning a document management strategy that works. www.rsleads.com/501ht-917
