Fredericksburg, VA & Raleigh, NC – January 14, 2010 – TeleHealth Services, the nation’s leading provider of healthcare grade televisions and on-demand interactive patient education solutions, today announced that it has been selected by Spotsylvania Regional Medical Center as a partner in bringing enhanced patient care and clinical services to the Rappahannock region of Virginia. In keeping with Spotsylvania’s commitment to the care and improvement of human life, HCA Virginia’s newest hospital determined the need for securing a partner who could provide a full suite of services and products to meet their patient-centered philosophy.
Set to open in the spring of 2010, Spotsylvania sought a solutions provider that embraced utilizing the latest in technology to aid in providing clinical excellence. In addition to a bar-code-scanning system that prevents medication errors, strategic placement and design of nursing stations and a fully paperless environment, the Spotsylvania team began the search for a fully integrated interactive patient education system. HCA immediately turned to long time partner, TeleHealth Services.
“TeleHealth’s products and services enable us to easily employ new operating policies and procedures regarding patient care for Spotsylvania,” said Terika Richardson, COO of Spotsylvania. “The TIGR interactive care system will not only provide our patients and staff with a unique way to receive and understand condition-specific education, but it will also provide a documentation tool that will directly align to our accreditation standards. We are excited about the implementation and look forward to a long standing relationship with TeleHealth Services.”
Set to be fully installed and running by the end of 2009, TeleHealth will provide the facility with a full 16-channel TIGR system, which will bring on-demand patient education to the patient bedside and allow staff access to the system from any PC in the facility. Additionally, the TIGR system will act as a patient satisfaction technology, surveying patients and reporting the results immediately to the proper personnel. This feature will allow for immediate service recovery and aid in driving Spotsylvania’s patient-centric strategy.
The deal also includes new 26”, 32” and 42” LCD Philips televisions, a new distribution system, IP based CCTV surveillance system, Zenitel Intercom system integration and the HUGS Infant Protection System, creating a secure and home-like atmosphere for patients. TeleHealth and Spotsylvania are also discussing the implementation of other systems, including a DSS/DIRECTV System and TeleHealth’s interactive TIGRNET system. TIGRNET would bring Internet and email access to specific areas of the hospital, furthering the hospital’s patient-centered approach.
