Ontario Systems Earns Best Practices Certification

Feb. 4, 2010

(Muncie, IN. – February 03, 2010)Ontario Systems, a leading provider of accounts receivable and revenue cycle management solutions for collection and health care industries, has achieved the ISO 9001:2008 quality certification, which certifies that an organization has met the world-class standard for Quality Management Systems in all of their key activities. In achieving ISO 9001 certification, Ontario becomes one of the first software and solution providers in their markets to achieve the best-in-class quality standard – recognized as having world-class best practices in areas of software development, human resource practices, compliance, security, customer service, supply chain management and sales and marketing processes.   

The ISO 9001 is an internationally recognized Quality Management System (QMS) standard governed by the International Organization for Standardization that outlines commonly accepted practices for an enterprise-wide quality management system. The QMS provides an environment for consistency and predictability of output to meet customer and applicable regulatory requirements and is based on eight quality management principles intended for sustained performance improvements, which include: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships.

“We are thrilled to earn this worldwide standard, as we continue raising the bar of excellence in our industry,” said Tony Reisz, CEO, Ontario Systems. “In today’s collection marketplace, customers need a solution provider that is knowledgeable and committed to providing internal processes and expert solutions that far exceed the minimum compliance standards required of them in a vastly complex mix of regulation, best practices and law. The ISO 9001 certification proves once again that Ontario is the safe and secure solution in the ARM and healthcare industries, ultimately benefiting our partners and customers.”

The ISO 9001 is the latest standard achieved by Ontario, who leads the industry in maintaining independently certified best practices and assuring complete product regulatory compliance. Ontario already has attained the SAS 70 Type II Certification, and is currently in the process of attaining the ISO 27001:2005 Security Certification. They have also been recognized by their customers for certifying that their products are fully in compliance with the Health Information Portability and Accountability Act (HIPPA), Federal Information Security Management Act (FISMA), Fair Credit Reporting Act (FCRA), Fair and Accurate Credit Transaction Act (FACTA) and the Fair Debt Collection Practices Act (FDCPA). 

“Customers in the marketplace generally assume that compliance is built-in with all companies and products, which is not always the case,” said Ron Fauquher, Chief Strategy Officer, Ontario Systems. “Ontario not only bakes compliance into our products, but we do it at a much deeper level than most. All of our products are developed to be innately compliant with industry and security regulations so that users can focus their efforts on revenue recovery as opposed to monitoring regulation.”


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