ICM Unity software enables traditional landline, wireless, multimedia and VoIP communications to be tracked and allocated to the proper division, cost center or individual, while providing reporting and analysis capabilities. The software supports a full range of management, security and compliance reporting functions. Additionally, the platform helps ensure compliance and consistency, prevents leakage and errors and delivers results that are verifiable and sustainable. The application is fully compatible with nearly all PBX platforms, such as Avaya, Cisco, Mitel, Nortel and many others.
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