For the new report, Community Hospital EMRs Maturing for Meaningful Use, KLAS interviewed more than 500 health care professionals about their experience with various EMR systems. Of respondents, 80 percent described confidence in their EMRs, even if the hospitals themselves hadn’t achieved deep adoption.
“McKesson and MEDITECH C/S clients are most confident that their vendors will get them to Stage 1 of MU by 2013,” commented Paul Pitcher, KLAS research director and author of the report. “MEDITECH customers attribute this confidence to their systems’ reliability and robust clinical capabilities, while McKesson customers cited solid partnerships and rapid delivery of new technology, especially CPOE.”
More surprising, according to the report, is that a full 20 percent of those interviewed plan to switch EMR vendors in the next couple of years. (By comparison, only about half that many current EMR clients have come live on new products in the last two years.) Though non-MU-certified products appear to be most at risk of abandonment, providers appear to doubt some certified products as well.
“Healthland and Siemens MS4 customers are least confident in their vendors, largely due to struggles with clinician adoption and lack of confidence in the vendors’ development lifecycle,” Pitcher explained. “MS4 customers also fear that Siemens has an unclear go-forward strategy.”
In Community Hospital EMRs Maturing for Meaningful Use, McKesson took the top slot with a score of 81.5 out of 100, followed by MEDITECH (79.3) and Cerner (73.1). This report also highlights CPSI, Healthland, HMS, and Siemens products.
For more information about the community hospital CIS market, as well as the strengths and weaknesses of measured vendors, Community Hospital EMRs Maturing for Meaningful Use is available to healthcare providers online for a significant discount off the standard retail price. To purchase, healthcare providers and vendors can visit www.KLASresearch.com/reports.
