The Access Quality Manager (AQM) is a rules-based, workflow-driven registration audit tool that enables hospital registrars to identify and correct patient data errors occurring during the initial registration process. The solution, developed with the aid of Orlando Health, helps health systems to reduce claims denials and accelerate payment processes by catching and correcting errors such as an incorrect member ID number prior to claims submittal. The solution can also serve as an education tool to train staff to avoid errors during registration.
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