The future of mobile healthcare

Sept. 1, 2011

The World Congress Third Annual Leadership Summit on mHealth convened…

World Congress conference spotlights mobile health strategies.

The World Congress Third Annual Leadership Summit on mHealth convened in Boston last month, bringing together more than 100 healthcare experts who are helping to develop the best practices and strategies for integrating mobile health solutions into their organizations and the healthcare industry.

Topics at the summit ranged from the use of consumer-focused mobile apps that encourage healthy lifestyle choices to how mobile healthcare may play a role in meaningful-use compliance.

“When companies are developing their mobile strategy, they’re really looking at personalizing mobile to not just drive consumer engagement but also sustain it,” said Sherri Dorfmann, CEO of Stepping Stone Partners.

Consumers continue to develop their engagement with mobile phones, a theme repeated at the conference. Dorfmann highlighted how different demographic groups utilize the technology. Studies show that 87 percent of minorities living in the United States (African-Americans and Hispanics) use mobile phones and 75 percent of all teens have a mobile phone, with more than half regularly texting. The heavy saturation has brought new possibilities for the integration of healthcare applications.

Many large companies have either embraced healthcare technology as a means of effectively connecting with consumers or are investigating the advantages and limitations of the technology. Raja Rajamanner, a senior VP at Humana, addressed how his company’s suite of mobile games is being used to combat obesity, age-related physical and mental decline, while providing entertaining physical therapy. Rajamanner also explored how to drive change and improvement in healthcare costs, effectiveness and quality outcomes with member mobile services, such as Web, text messaging and smartphone apps.

While much of the conference focused on the potential benefits of mobile health deployments, discussion also included an examination of the limitations of m-health.

“I think the answer to simplifying mobile is as a complement, and asking what really works and what really doesn’t work, is really the key to where mobile fits into patient care and at the point of care,” said Jennifer Dyer, M.D., founder of Endogoddess, a mobile health-related media and consulting company.

Dyer specializes in pediatric care and is active in the medical social networking world, including blogging and maintaining a YouTube channel. She has developed mobile innovations, including a personalized, automated iPhone app for texting teens with diabetes. Dyer has taken a particular interest in the treatment and prevention of diabetes, a disease that will affect half of Americans by 2020.

“Asking a patient what really isn’t working and acknowledging the importance of a solid doctor/patient relationship is what’s key for mobile to work at the point of care,” she said.

Sponsored Recommendations

Northeast Georgia Health System: Scaling Digital Transformation in a Competitive Market

Find out how Northeast Georgia Health System (NGHS) enabled digital access to achieve new patient acquisition goals in Georgia's highly competitive healthcare market.

2023 Care Access Benchmark Report for Healthcare Organizations

To manage growing consumer expectations and shrinking staff resources, forward-thinking healthcare organizations have adopted digital strategies, but recent research shows that...

Increase ROI Through AI: Unlocking Scarce Capacity & Staffing

Unlock the potential of AI to optimize capacity and staffing in healthcare. Join us on February 27th to discover how innovative AI-driven solutions can revolutionize operations...

Boosting Marketing Efficiency: A Community Healthcare Provider’s Success Story

Explore the transformative impact of data-driven insights on Baptist Health's marketing strategies. Dive into this comprehensive case study to uncover the value of leveraging ...