The Command Center is a secure, one-stop portal that allows Sprint business and healthcare customers to provision and manage communications for machine-to-machine (M2M) devices such as home health monitors, utility meters, signboards, cameras and remote sensors. Users can add, remove, suspend and un-suspend devices on the fly, view detailed and summary usage records and billing information, and create custom user notifications based on usage thresholds. The billing platform features dynamic rate plans, flexible pooling, customized billing triggers and usage alerts and notifications for timely response.