GlobalHealth partners with Synzi for virtual member engagement and case manager training

June 29, 2018

Synzi, a virtual care company, has announced that GlobalHealth, an Oklahoma-based health maintenance organization (HMO), has selected its virtual care communication platform to remotely connect members to their case managers, before hospital discharge, to increase engagement and enable more seamless transitions. The platform will also be used for virtual onsite review training, with case managers providing virtual training to their peers in other facilities.

Driven by a commitment to continuous innovation, GlobalHealth was looking for a solution to connect its members, pre-hospital discharge, to the case managers who would guide their care post-discharge. Now, with the Synzi platform, GlobalHealth’s case managers can virtually come together to walk the member through the discharge protocols and plan. This ensures the member is prepared and engaged while also opening lines of member/case manager communication before that member leaves the hospital.

The Synzi platform will also be used to provide secure virtual consults between case managers to aid in the training of those case managers who perform onsite/concurrent reviews. This real-time, bi-directional access will enable training of case managers at any contracted GlobalHealth facility across the state of Oklahoma.

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