Study Examines Use of Insurer PHRs

June 24, 2011
Findings from a study published in the journal Health Affairs indicate that most health insurers are not actively marketing personal health records

Findings from a study published in the journal Health Affairs indicate that most health insurers are not actively marketing personal health records (PHRs) to enrollees and physicians, and that both patient adoption and physician awareness of insurer-sponsored PHRs are low.

While many major health insurers have created PHRs, the question still remains as to whether patients and physicians will embrace the electronic tool, according to the study, which was conducted by the Washington-based Center for Studying Health System Change (HSC).

Despite the fact that insurers are enhancing PHR offerings, primarily as a competitive strategy, enrollees’ concerns about data security and confidentiality could still hamper adoption, while physicians question the use of claims data for treatment purposes and have concerns about incorporating use of PHR information into practice workflows, it states.

Joy M. Grossman, Ph.D., and Teresa Zayas-Cabán, senior manager of health information technology at the Agency for Healthcare Research and Quality, co-authored the study, and Nicole Kemper, M.P.H, served as health research analyst. HSC is a nonpartisan health policy research organization funded in part by the Robert Wood Johnson Foundation, which funded the study.

Sponsored Recommendations

Trailblazing Technologies: Looking at the Top Technologies for the Emerging U.S. Healthcare System

Register for the first session of the Healthcare Innovation Spotlight Series today to learn more about 'Healthcare's New Promise: Generative AI', the latest technology that is...

Data: The Bedrock of Digital Engagement

Join us on March 21st to discover how data serves as the cornerstone of digital engagement in healthcare. Learn from Frederick Health's transformative journey and gain practical...

Northeast Georgia Health System: Scaling Digital Transformation in a Competitive Market

Find out how Northeast Georgia Health System (NGHS) enabled digital access to achieve new patient acquisition goals in Georgia's highly competitive healthcare market.

2023 Care Access Benchmark Report for Healthcare Organizations

To manage growing consumer expectations and shrinking staff resources, forward-thinking healthcare organizations have adopted digital strategies, but recent research shows that...