A new proposed rule released by the Centers for Medicare & Medicaid Services (CMS) would require payers in certain federal programs to build application programming interfaces (APIs) to support data exchange and prior authorization.
The rule, if finalized, would require payers in Medicaid, CHIP and QHP programs to build APIs, which federal officials note “allow two systems, or a payer’s system and a third-party app, to communicate and share data electronically.” Payers would be required to implement and maintain these APIs using the Health Level 7 (HL7) Fast Healthcare Interoperability Resources (FHIR) standard, according to the proposal. On behalf of HHS, the Office of the National Coordinator for Health IT (ONC) is also proposing to adopt certain standards through an HHS rider on the CMS proposed rule.
The CMS rule proposes significant changes around prior authorization—an administrative process used in healthcare for providers to request approval from payers to provide a medical service, prescription, or supply before a service is rendered—aiming to alleviate some of the administrative burden prior authorization causes healthcare providers, according to officials. “Medicaid, CHIP and QHP payers would be required to build and implement FHIR-enabled APIs that could allow providers to know in advance what documentation would be needed for each different health insurance payer, streamline the documentation process, and enable providers to send prior authorization requests and receive responses electronically, directly from the provider’s EHR or other practice management system,” the proposal outlines.
The proposed rule would also reduce the amount of time providers wait to receive prior authorization decisions from payers—the rule proposes a maximum of 72 hours for payers, with the exception of QHP issuers on the FFEs, to issue decisions on urgent requests and seven calendar days for non-urgent requests. Payers would also be required to provide a specific reason for any denial, which will allow providers some transparency into the process, CMS contends. To promote accountability for plans, the rule also requires them to make public certain metrics that demonstrate how many procedures they are authorizing.
CMS Administrator Seema Verma said in a statement that “Prior authorization is not only a leading source of burden, it is also a primary source of provider burnout, and takes time away from treating patients. If just a quarter of providers took advantage of the new electronic solutions that this proposal would make available, the proposed rule would save between 1 and 5 billion dollars over the next ten years. With the pandemic placing even greater strain on our healthcare system, the policies in this rule are more vital than ever.”
These policies, taken together, “could lead to fewer prior authorization denials and appeals, while improving communication and understanding between payers, providers, and patients. They are the result of numerous listening sessions with plans and providers aimed at crafting a new process that balances the need for greater efficiency and consistency in prior authorization and its important role in preventing fraud, abuse, and unnecessary expenditures,” according to CMS.
While Medicare Advantage plans are not included in these proposals, CMS said it is considering whether to do so in future rulemaking. In a reactionary statement to the proposal, the Medical Group Management Association’s (MGMA) senior vice president, government affairs, Anders Gilberg, noted that “By excluding Medicare Advantage plans from new prior authorization requirements, CMS fails to ensure widespread adoption of standards that could have a major impact. This issue alone will be at the crux of our comments on today’s proposal.” Premier, Inc. senior leaders had the same opinion regarding the exclusion of Medicare Advantage plans, though the organization’s senior vice president of public affairs Blair Childs, added that “Requiring the use of open FHIR-based APIs and other interoperability standards, as well as increased data sharing between payors and providers, will streamline what is now a manual, burdensome and costly process that can lead to delayed care and patient harm. We urge the Biden Administration to continue and build on this work.”
A fact sheet on the proposed rule can be viewed here.