Interoperability may seem like just a technology challenge, but in actuality it is a people, process, and technology challenge. Healthcare systems increasingly look to create high-reliability patient care organization principles to address the increasing amount of safety and reliability challenges as well as workflow impact, including more and new work for clinicians.
Speakers Mary Beth Mitchell, chief nursing informatics officer, and Lola Rust, director of nursing informatics, at Texas Health Resources explain the transformative initiatives underway throughout the organization in achieving the standards of a High Reliability Organization (HRO), including developing a Reliable Care Blueprinting care model designed to provide patients a safe, reliable experience at every Texas Health location in the 29-hospital care system.